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Understanding the sales process and possessing relevant sales skills is an essential aspect of business performance. In this programme of video based courses you will explore each phase of selling to gain a broad awareness of the skills and best practice that will help you to become more effective in this role.
Courses in this module:
Ensure staff who deal with customers learn the key skills, techniques and behaviours of selling. Suitable for all levels of staff who deal with customers, the lessons demonstrated are immediately actionable and accessible, from winning the customer's confidence, to discovering their needs, from knowing your product, through to closing the sale.
Learners will be able to reflect on, and apply, what they've learnt with four approaches in each course:
The end is in sight and now it's time to close the deal. In this course we'll explore how to: ask for the order, expand a repeat order; and what to do if you get turned down.
In Needs and Objectives we looked at preparing for the sales meeting. It's time for action: the sales presentation. Show them the benefits and meet their objections.
To give yourself every chance of getting the sale you need to do your homework. Make sure you know: your customer and the product; what you want to get out of the meeting; and how to get the right information for the sale. Watch budding salesman, Alex, as he get to grips with sales in a Virtual Reality training environment.
It can be easy to dismiss difficult customers as a waste of time, but remember: someone, somewhere is selling to these customers. Enter the VR training room and learn how to deal with their personalities and objections
A good sales consultant forms long-term, trusting relationships with their clients. In this course we look at the different roles involved in consultant selling and at how a sales relationship can grow into a business partnership.
This course is available with optional certificated Continuing Professional Development (CPD) hours from the Open College Network.
Undertaking Continuing Professional Development helps ensure that both academic and practical qualifications do not become out-dated or obsolete. Obtaining certificated CPD hours means learners can demonstrate a commitment to ‘up skill’ or ‘re-skill’ themselves, regardless of occupation, age or educational level.
If you would like more information regarding this e-learning course, please do not hesitate to contact us.
Funding maybe available for this course – contact us for availability.
Understanding the sales process and possessing relevant sales skills is an essential aspect of business performance. In this programme of video based courses you will explore each phase of selling to gain a broad awareness of the skills and best practice that will help you to become more effective in this role.
Courses in this module:
Ensure staff who deal with customers learn the key skills, techniques and behaviours of selling. Suitable for all levels of staff who deal with customers, the lessons demonstrated are immediately actionable and accessible, from winning the customer's confidence, to discovering their needs, from knowing your product, through to closing the sale.
Learners will be able to reflect on, and apply, what they've learnt with four approaches in each course:
The end is in sight and now it's time to close the deal. In this course we'll explore how to: ask for the order, expand a repeat order; and what to do if you get turned down.
In Needs and Objectives we looked at preparing for the sales meeting. It's time for action: the sales presentation. Show them the benefits and meet their objections.
To give yourself every chance of getting the sale you need to do your homework. Make sure you know: your customer and the product; what you want to get out of the meeting; and how to get the right information for the sale. Watch budding salesman, Alex, as he get to grips with sales in a Virtual Reality training environment.
It can be easy to dismiss difficult customers as a waste of time, but remember: someone, somewhere is selling to these customers. Enter the VR training room and learn how to deal with their personalities and objections
A good sales consultant forms long-term, trusting relationships with their clients. In this course we look at the different roles involved in consultant selling and at how a sales relationship can grow into a business partnership.
This course is available with optional certificated Continuing Professional Development (CPD) hours from the Open College Network.
Undertaking Continuing Professional Development helps ensure that both academic and practical qualifications do not become out-dated or obsolete. Obtaining certificated CPD hours means learners can demonstrate a commitment to ‘up skill’ or ‘re-skill’ themselves, regardless of occupation, age or educational level.
There are 6 categories to choose from including: Enterprise Programmes, Business Skills, Compliance, CSR, Well Being and Personal Skills.
Each category will contain a range of courses to choose from. For example, the category 'Personal Skills' contains the following courses: Personal Development, Management & Leadership, and Communication & Social Skills.
If you like what you see then all you have to do is click on the 'Add To Cart' button which will bring up a panel on the right hand side of the page. From there you will be able to purchase the course you have chosen on a secure payment link.
You will receive your course login details within 24 working hours from cleared payment.
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